We offer sales performance consulting, training and solutions to your most intractable sales challenges. Do you need to increase revenue, drive higher margins, develop more productive sales professionals, build more efficient sales processes or just hire talented people? Learn more about how Catalytic Management's assessments, customized sales training and consulting will drive improved sales performance.
Becoming customer "driven" means you do more than think about your customers–you are driven by their needs! Research proves that companies that build their people and their processes around the needs of their customers enjoy higher margins. We can help your company deliver differentiated service, build effective service recovery systems and create loyal customers with our customer service consulting and training.
Great process improvement is straightforward, time bound, results driven and sustainable. Catalytic Management takes the pain out of process improvement. Our process work is practical not theoretical. It's focused on delivering results not on increasing paperwork. Our methodology begins with an assessment, includes your customer's needs and delivers improvement you can implement and sustain – now.
Changes at your company may be big or small. Change may be your choice or be thrust upon you, but change is constant and companies that prepare for change, train for change and create cultures that support change are the survivors. Catalytic Management's experience in and consulting in change initiatives insures that the change you seek is realized and sustainable.