Catalytic Management Consulting
Accelerating Growth, Driving Performance

Articles: Business Process Improvement

Without a Trace: Take Care to Protect Your Company’s Knowledge

As Published by "Industry Week" - April 2009
Insuring that your company's intellectual property and knowledge doesn't "go missing" takes commitment and consistent focus.

Drive Results with Process Improvement

As Published by "Women's Business Journal" - September 2008
Reduce costs, improve margins, improve morale, and improve customer relationships by following the six Ps of process improvement.

Unrealistic Expectations Doom CRM Initiatives

As Published by "ManageSmarter" - July 2007
How to ensure that your CRM implementation solves the problems you want to address.