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You Need Process Improvement Training When:

Your team does not have a fully defined and clear improvement strategy
Your team does not have a simple, defined improvement process
The team can't agree on the problem
One department is trying to solve the problem in isolation
You believe that it takes tons of money, Six Sigma Black Belts and months and months of work to improve processes

Business Process Improvement Training

You've jumped off the cliff of process improvement, but you need the parachute to insure a soft landing. Catalytic Management's training is the solution. In addition to our process improvement consulting, we offer you training that will help your team identify what's broken, determine the fix, implement the fix, and insure that everyone works for the new process—no going back to old ways. We'll introduce methods and techniques that are manageable and cost efficient, without the need for a Black Belt.

Business Process Improvement Training Topics

Determining What's Broken
Process Improvement for the Timid, the Overworked and the Jaded
Identifying the "Critical to Customer" Value

“Shelley can take a process and lay it out in such a thoughtful sequential, logical manner that people get it. She has great instincts and is excellent at seeing the problems.”

D.K., Director, IT
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Because your processes are unique, our Business Process Improvement training and consulting are highly customized. The course topics above are examples of what would be created especially to meet your culture and change needs.

Make it easy for your customers to buy from you and make it easy for your employees to serve your customers— improve how you do business! View a more detailed list of seminar and speaking topics, or contact us to discuss how Catalytic Management can help boost profits and drive performance.

Catalytic Management • 67 Edgehill Road, Suite B • Stow, MA 01775 • tel: 978-562-5001 • fax: 978-562-5011
Catalytic Management is a business consulting firm serving large and small clients, across multiple industries, seeking growth in business and profits. We are based in New England and most of our clients are in the greater Boston area, Massachusetts, Rhode Island, Southern New Hampshire and Southern Maine.