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Business Process Improvement Consulting

You Need Process Improvement Consulting When:

Your mistakes or failures result in the blame game: "it's not our department's fault." "Sales didn't complete the order correctly."
Your managers are spending too much time putting out fires
Management meetings are dominated by addressing problems and not with designing winning strategies
Customer complaints are increasing
The sales people complain it takes too long to get products or services to your customers
You're customer turnover rate is climbing
Your customers are not part of your "design team"

Afraid of process improvement because you've heard you need Six Sigma Black Belts? Worried about how you do business while changing the business processes? Does LEAN mean less fat rather than less waste? You're not alone. Every organization knows there are processes that are broken, outdated, redundant or just no longer needed but very few organizations have the resources or understanding to undertake what they know they need – process improvement!

Catalytic Management can take the fear and pain out of process improvement. Our consulting is practical, doable and results driven. Our methods are based on Lean Manufacturing and Six Sigma but are focused on using the tools that are appropriate for your business and your time line Catalytic Management:

Identifies and determines tangible opportunities to achieve operational excellence
Delivers solutions that will optimize your processes and people so you can reach your desired business goals
Works collaboratively with you to understand your key business challenges
Evaluates the potential options for action
Creates a detailed plan of improvement
Supports you through execution

We simplify and demystify process improvement methodologies!

“Catalytic Management makes it easy to figure out what is working well, what is not and what we need to change. They make it less stressful”

J.T., President
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Our Business Process Improvement Consulting is based on seven critical elements:

Strategic Assessment identifies your goals and objectives; defines current business processes, and highlights your needs and areas to improve
Analysis reviews and evaluates the effectiveness of your current business processes and operational performance issues
Improvement Solutions design new more efficient business processes and strategies and present implementation recommendations
Technology Support defines required technology upgrades or changes necessary to implement the new processes and approaches
Change Management Support provides guidance on managing the impact of change and easing the transition to new processes
Operational Performance Support designs and delivers education to support employees impacted by the change
Sustainable Improvement provides recommendations for ensuring new processes are followed and for continuous improvement

Be Not Afraid! Process improvement is not and should not be painful, expensive or time consuming. Our solutions will help you address and solve the real needs of your customers and advance the goals of the company. Contact Us to learn more about how Catalytic Management can help accelerate your company's growth.

Catalytic Management • 67 Edgehill Road, Suite B • Stow, MA 01775 • tel: 978-562-5001 • fax: 978-562-5011
Catalytic Management is a business consulting firm serving large and small clients, across multiple industries, seeking growth in business and profits. We are based in New England and most of our clients are in the greater Boston area, Massachusetts, Rhode Island, Southern New Hampshire and Southern Maine.